We ship via KNUTSFORD, ZIP MAIL, and JPS-EXPRESS Delivery. Orders shipping via Knutsford will be picked up at the knutsford location in your area and Zip mail will be picked up at the post office closest to you. Once the order is processed an invoice will be sent to you with a tracking number. A valid government issued and tracking number is required by receiver in to collect your parcel at your local courier

Standard shipping is FREE On orders over JM$2,000.00 for 2-days and Standard shipping. If you need your order faster than Standard/2-day promised shipping date, we offer 3 - 10 HOURS EXPRESS DELIVERY at a cost of JM$1,000.00 - 2,500.00 depending on your location. Orders Under JM$2,000.00 JM$750.00 2-Days Shipping JM$500.00 Standard shipping Orders over JM$40,000.00 FREE 3-10 hours Express Delivery

Because of the intimate nature of the products we sell, we are unable to return or exchange purchased toys and products. This is for the health, safety and peace of mind of our customers. Any item that is designed to come in contact with any body part or fluid is non-returnable and non-resalable. All products are checked and test before leaving our warehouse. Once these items leave our warehouse, they are considered used, and therefore cannot be returned. This includes, but is not limited to: • Vibrators And Dildos • Anal Toys, Beads And Plugs • Cock And Ball Devices, Cock Rings And Cock Sleeves • Gags And Ropes • Lingerie And Men's Wear • Lubes, massage oils, and condoms, are also not returnable.

In most instances, your order is processed and shipped the same day so you get it quickly. Therefore, there is no way to cancel an order once it has been dispatched to third party courier. Once the order is processed and shipped we can not make any changes to the address or method of shipping. In most cases, if the order can not be delivered due to an address error, we will contact you phone or WhatsApp to make edits, failure to do so within processing Time. parcel will be returned to us by the carrier. All returned orders by couriers will be refunded and can NOT be shipped back out. Unless reordered

All items and packages are test twice before being shipped/delivered. We are not responsible and will not be liable for any product that are damaged while in transit by third party courier service (e.g knutsford express, zipmail), please visit third party courier service for information on package protection and insurance, if available. no products will be dispatched from our warehouse damage or defective.

No. We are an e-commerce business. All items are shipped directly from our warehouse. We are not open to the public.

All orders must be placed online through our store. We can not place an order over the phone. Your privacy and security is our top priority. We will never ask you for your banking or card information. All payments are secured, processed and protected by our banking partner.

Once you've found the product you want to purchase, click the "add to cart or Buy Now" button. Once you are done choosing the color, size etc... click the "View in Cart" then proceed to checkout button to fill in the information required. Choose your desired shipping and payment option. Once the order has been placed, a web confirmation number will be provided to you. You will then automatically receive a confirmation via email.

We accept all major Bank Cards. (e.g; Visa, Mastercard), along with Express Checkout options; LYNK and PayPal or direct transfer from local banks; FGB, NCB, BNS, JN, VMBS, JMMB, CIBC, SAGICOR, COK etc..

Most packages are received within 2-3 business days from the date of you order, and no longer than 5 business days. Please note: Your order must be placed before 2:00pm to receive your items in 2 business days or by the next business day. Orders placed after 2:00pm will be shipped out the following day.

Unfortunately we are unable to cancel your order once it has been processed. If you no longer wish to receive the order we suggest you mark the package Return to Sender and refuse the order at the time of delivery. You can also bring the unopened package back to the carrier and advise them you are refusing the delivery. All orders are considered used once the shipping box/package is opened and will not be accepted back by us. Please make sure the shipping box remains sealed. You will be required to pay for returns